Level 1 - Logical Failure
Hard Drive is in good condition. There are no “clicking” sounds, and is recognized by the operating system. The hard Drive motor is spinning, and all the internal parts are functioning correctly, but data or some of the data are missing. Hard Drive in logical failing states has a very high chance of recovery. This may be caused by the following:
- Damaged MFT/FAT Tables
- Formatting Corruption
- Human Errors ( accidental deletions)
- Software Corruption
- Partition Errors
- Virus & Malware Infections
Level 2 - Drive Failure
Hard Drive has some physical damage. At this level, opening or performing operation to the hard drive is not yet necessary in order to recover the data. Hard Drives at level 2 “Drive failure” State have a generally good chance of data recovery, when employing the use of our data recovery equipment’s and extensive knowledge. Symptoms at this level include:
- Firmware errors, Prolific SMART Errors, System Lock ups
- Freezing, Occasional clicking, Will not boot
- Moderate Bad Sectors, Unreadable data Sectors
If the Hard Drive has the following symptoms, there is a chance that you may be losing some of your data and not even know it. Stop using it immediately, and contact us to ensure that your data are not lost.
Level 3 - Mechanical Failure
We recover data from drives with physical damage.
Hard Drive has bad physical damage. One or more of the hard drive mechanism is not working correctly. There may be clicking or clunking noises due to stuck or faulty motor. Furthermore, the hard drive disc may have trouble spinning or might not spin at all. In order to recover data at this stage, a clean-room is required to disassemble the drive and replace or repair broken parts. Mechanical Failures can be caused by the following:
Level 1 - Logical Failure
- File system corruption
- Basic backup service
- Deleted files / Re-formatted
- Corrupted partition
- Priority Services are Available)
Level 2 - Drive Failure
- Damaged printed circuit board
- Firmware corruption
- Damaged system area
- Bad sectors
- Stuck heads (Not damaged)
- Priority Services are Available
Level 3 - Mechanical Failure
- Damaged heads (Clicking)
- Damaged preamps
- Damaged motor (buzzing)
- Severe Firmware Damage
- Plus Parts if Needed
- Priority Services are Available)